The Oriental Spice by UrbanPiper

PiperCafe

**Terms and Conditions for The Oriental Spice Website By Yet Again Ventures. **
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**1. Acceptance of Terms**
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Website.
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**2. Reservation and Orders**
3.1. Reservation and order placement through the Website may be subject to availability and acceptance by The Oriental Spice.
3.2. Prices, menus, and availability are subject to change without notice.
3.3. The Oriental Spice reserves the right to refuse service or cancel orders at its discretion.
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**3. Privacy Policy**
4.1. Your use of the Website is also governed by our Privacy Policy, which can be found on our privacy policy page.
4.2. By using the Website, you consent to the collection and use of your information in accordance with our Privacy Policy.
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**5. Intellectual Property**
5.1. All content on the Website, including text, images, logos, and trademarks, is the property The Oriental Spice and is protected by copyright and other intellectual property laws.
5.2. You may not use, reproduce, or distribute any content from the Website without our prior written consent. 
**6. Disclaimer of Warranty**
6.1. The Website is provided on an "as-is" basis without any warranties, either express or implied.
6.2. The Oriental Spice makes no guarantees regarding the accuracy, completeness, or reliability of the content on the Website.
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**7. Limitation of Liability**
7.1. The Oriental Spice will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or any information provided on the Website.
7.2. The Oriental Spice is not responsible for any loss or damage to your computer system or data as a result of using the Website.
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**8. Changes to Terms and Conditions**
The Oriental Spice reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website.
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**9. Governing Law**
These Terms and Conditions shall be governed by and construed in accordance with the laws of The Oriental Spice. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in&nbsp;[Your Jurisdiction].
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**10. Contact Information** 
If you have any questions or concerns about these Terms and Conditions, please contact us.
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Terms & Conditions

**Privacy Policy for The Oriental Spice Restaurant Website**
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Welcome to &nbsp;The Oriental Spice Restaurant website (www.theorientalspice.com). This Privacy Policy outlines how The Oriental Spice Restaurant ("we," "us," or "our") collects, uses, maintains, and protects the personal information of users ("you" or "users") of our Website.
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**1. Information We Collect**
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We may collect personal information from users when they visit our Website, make reservations, place orders, subscribe to our newsletter, fill out a contact form, or engage with our online services. The information we collect may include but is not limited to:
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1.1. Name
1.2. Email address
1.3. Phone number
1.4. Postal address
1.5. Payment information (if applicable)
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**2. How We Use Your Information**
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We collect and use your personal information for the following purposes: 
2.1. To provide and improve our services, including reservations and orders.
2.2. To respond to your inquiries and customer service requests.
2.3. To send periodic emails or newsletters with updates, promotions, and restaurant-related information (you can opt-out at any time).
2.4. To process payments (if applicable).
2.5. To enhance the user experience and optimize the Website.
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**3. Protection of Your Information**
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We implement appropriate data collection, storage, and processing practices and security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
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**4. Sharing Your Information**
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We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers, such as payment processors, only to the extent necessary to provide our services.
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**5. Cookies and Tracking Technologies** 
Our Website may use "cookies" and other tracking technologies to enhance your user experience. You can adjust your browser settings to refuse cookies, but please note that this may affect your ability to access certain features of the Website.
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**6. Third-Party Websites**
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Our Website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites and recommend that you review their policies separately.
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**7. Changes to This Privacy Policy**
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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
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**8. Contact Us**
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If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
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By using our Website, you consent to the terms outlined in this Privacy Policy.

Privacy Policy

**Refund Policy for The Oriental Spice Restaurant**
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**1. Reservation and Order Refunds**
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1.1. **Reservation Deposits**: When you make a reservation/order at The Oriental Spice Restaurant, you may be required to provide a reservation/order deposit. This deposit is non-refundable unless otherwise stated at the time of booking. It will be applied towards your final bill upon dining or ordering.
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1.2. **Cancellation Policy**: We understand that plans may change. If you need to cancel or modify your reservation, please notify us as soon as possible. Cancellation policies may vary depending on the reservation type (e.g., regular dining, private event). Please refer to the specific terms provided at the time of booking.
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1.3. **Refunds for Cancelled Orders**: For orders placed through our website or over the phone, refunds may be issued in the following circumstances:
&nbsp;&nbsp;&nbsp;- **Cancellation Before Preparation**: If you cancel your order before it has been prepared, we will issue a full refund.
&nbsp;&nbsp;&nbsp;- **Cancellation After Preparation**: If your order has been prepared but not yet delivered or picked up, we may offer a partial refund at our discretion.
&nbsp;&nbsp;&nbsp;- **Quality Issues**: If you receive an order with quality issues, such as incorrect items or food that does not meet our quality standards, please contact us immediately. We may offer a refund or replacement based on the specific situation.
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**2. Payment Methods**
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2.1. **Credit Card Refunds**: If you paid for a reservation deposit, order, or other services using a credit card, any approved refunds will be processed to the same credit card.
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2.2. **Cash Payments**: If you made a cash payment for services, refunds will be provided in cash or, in some cases, by check.
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**3. Refund Processing Time**
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3.1. **Reservation Deposits**: Refunds for reservation deposits, if applicable, will be processed within [4-7] business days from the date of cancellation.
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3.2. **Order Refunds**: Refunds for orders will typically be processed within 4-7 business days after our investigation and approval of the refund request.
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**4. Contact Us**
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If you have questions or concerns about our refund policy or need to request a refund, please contact us. 
**5. Changes to the Refund Policy**
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The Oriental Spice Restaurant reserves the right to update or modify this refund policy at any time.
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By making a reservation, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to this refund policy.

Refund Policy

The logistics of delivery shall be handled by us. At the time of placing an order, an estimated time of delivery (45 ~ 60 mins) depending on your location would also be shared with you along with a contact number for tracking status of your order. Please note that we work our best to ensure that you receive your order as fast as possible but sometimes due to external factors like traffic, strikes etc., your order might take a while longer.
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Delivery orders are subjected to:
Your address falling in the defined delivery area of the nearest restaurant
The delivery address being mapped to the nearest restaurant that delivers in your area
Availability of the restaurant online
In case the delivery locality is not listed in the restaurant locator, delivery of orders cannot be placed; However you may choose to pick up your order from the nearest Gobblings restaurant.